DETAILS
- Yalex (Red Label) T-Shirt
- PolyCotton: 40% cotton & 60% polyester
- Shoulder-to-shoulder taping
- Side-seamed
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SIZE CHART
HOW TO CARE
SHIPPING
Shipping
To return your product, you should mail your product to 254-1 Ramon Magsaysay Avenue, Davao City, 14, 8000, Philippines.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at billing@fvaconsultancy.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at billing@fvaconsultancy.com and send your item to 254-1 Ramon Magsaysay Avenue, Davao City, 14, 8000, Philippines.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
If you are shipping an item over P1,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
FAQs
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How do I track my order?
Once your item is shipped, we will be sending you a tracking number which you can use to track your parcel online.
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When can I expect my order to arrive?
Once shipped, please expect your item to arrive within 2-14 business days.
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What modes of payment do you offer?
Bank Deposit
Paypal
Remittance
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What are your Return/Refund and Exchange Policies?
- To be eligible for a return and exchange, your item must be UNUSED and in the same condition that you received it. It must also be in the original packaging.
- The shipping fee must be shouldered by the customer.
- We can only honor the request for a refund or exchange within 7 days upon receipt of the item. We reserve the right to refuse any requests for a refund or exchange once 7 days have passed since receiving the item.
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How much is the shipping fee?
Standard Shipping Fees:
For orders with a total weight of not more than 1kg - P 200.00
For orders with a total weight of 1.1kg-3kg - P 220.00
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